When an Ergonomic Injury or Illness Occurs at Work
Be prepared when an injury occurs at work. This checklist ensures that the proper steps are taken.
Step 1: Address Medical Care Issues
- Emergency Care (serious injury, threatening to life or limb)
- Dial 911 or other appropriate local number. (should be identified in advance and posted.)
(Cal/OSHA must be immediately notified if injury results in fatality, inpatient hospitalization, loss of any body part, or possible permanent disfigurement- at least within 8 hours.)
- Acute Care (non-emergency) Transport employee to the medical provider you have chosen from your workers’ compensation insurer’s Medical Provider Network.
- Make sure the employee tells the treating physician or other appropriate medical facility staff that the injury happened while working.
Step 2: Address Hazard
Investigate the accident and address the problem.
- Correct any immediate hazards to prevent further injuries.
- Do NOT discard equipment or furnishings that caused injury.
- Remove the equipment from service.
- Tag the equipment for identification.
- Contact management for inspection. (It may be appropriate to consult a professional safety or loss control expert.)
- Provide accident summary and corrective actions taken to management.
Step 3: Complete Documentation
Within one working day of your knowledge of the injury, do the following:
- Complete a Supervisors’ or Employer's Report of Incident (a report must be turned in to your workers’ compensation insurer, and provided within 24 hours of any injury.)
- Do NOT give this form to the employee to complete.
- Identify any possible witnesses who can identify what happened, what the injured person was doing before the injury and at the time of the injury.
Step 4: Address Payroll Issues
To ensure prompt and accurate payment of benefits, if your employee loses time from work (beyond the date of injury), please do the following:
- Inform your department's payroll unit.
Step 5: Follow-up
Stay in contact with your injured employee to show concern for his/her well-being and desire for him/her to return to work. Discuss a mutually convenient time to call.
Step 6: Return to Work
Discuss possible accommodations, if necessary, when your employee is medically able to return to work.
- Document accommodation discussions.
- If you need assistance with reasonable accommodations, contact your HR contact.