No Proof of Written Injury & Illness Prevention Plan Can Backfire

August 15th, 2011 by Don Dressler

Below is a true scenario of dealing with Cal/OSHA regulations upfront.  A legal situation can go several directions … depending on whether the employer is prepared.

In a litigated workers’ compensation injury involving a home care worker, we filed an “Employer Bill of Rights” petition on behalf of the employer with the Workers’ Compensation Appeals Board and a written objection to the claim with the insurer.  We then appeared at the WCAB mandatory settlement conference on behalf of the employer and the claim (then reserved for $230,000) was settled for 10 cents on the dollar. Read the rest of this entry »

HR Update: Employers – Handling Discrimination Claims Get It Right

August 4th, 2011 by Don Dressler

August Latest News from the HR Front

A recent court decision reminds us that how you handle a claim of discrimination as an employer can be as important as whether there actually was discrimination.

In a lawsuit by a paralegal against her law firm employer (don’t laugh), even though the court ruled that there was no sexual or racial harassment of the employee, the employer:

a) Did not take the complaint seriously and failed to adequately investigate it

b) Had not done training of managers or employees about harassment or discrimination prevention and,

c) Did not have a written anti-harassment policy

For more information, call me at: 949-533-3742

Don Dresser
©  2011

Back Injury … On The Job

July 11th, 2011 by Don Dressler

What can you do when an employee has been injured, and your Workers Compensation experience modification factor changes? Can you do anything to reduce your Workers Compensation premiums?

Our clients tell us we’ve made a real difference in their business.  Here is a real client case study describing critical issues that we helped resolve.

An employee sustained a back injury while lifting an object out of dumpster.  The employee was off work for over a year at the time we were consulted and the claim was reported on the “unit statistical” report at $95,000 which increased this employer’s experience modification from 82 to 123.  It increased their workers’ compensation premium by $18,000 per year.

We were able to return the employee to work immediately, cut off temporary disability payments, and improve the employee’s morale and self respect.  We also engaged another more qualified medical provider to evaluate the employee and assist with treatment to rehabilitate the employee to even better condition than pre-injury.  Although the case is still open at this time, reserves should be reduced by over $50,000 for this client.

If you have a similar problem, contact Don Dressler at 949-533-3742 to learn more.

Documents Employers Need – #1- Employment Applications

May 23rd, 2011 by Don Dressler

There are a set of documents which can make a California employer’s life easier, safer and protect his/her bottom line.  The vital ones include:

  • Employment Applications
  • New Hire Check List
  • Written Safety Plan (exit and fire plans also)
  • Employee Handbook
  • Personnel file and time records
  • Exit/Termination Checklist

For example, the national and California laws ask employers about discrimination in hiring; so, it is important to know who has applied for a job with your company, and to be able to show you did not ask improper, discriminatory questions in the hiring process.

Read the rest of this entry »

Part IV – To Gain an Advantage … Employers Must Take Action

May 9th, 2011 by Don Dressler

Our April 14th blog was a snapshot of the current scope of workers’ compensation – from the employers’ perspective.  This article goes into specifics defining what a “combined loss ratio” is and how rising insurance premiums are significant to your business strategy.  Insurance company loss ratio data compares insurer premium income to losses combined with costs of insurer expenses that fund insurance company operations.

Loss ratios are no longer inching up … they’re increasing at a very alarming rate.  When the “combined ratio” is significantly over 100, insurers begin to experience financial stress.  Ratios up to about 108 can be covered by investment income, but with current low interest rates, investment returns fall way short and drive the insurers to raise their rates.

The 2003-2007 “combined ratio” results in California Workers’ Compensation have dramatically risen.  In fact, the increase went to 110 in 2008 and to 127 in 2009.  And, 2010 is tracking to be higher when final results are reported.

Based on the trend, we predict that loss ratios will increase in 2010.  Unfortunately, these elevated ratios necessitate higher premium rates from workers’ compensation insurers (for employers like you).  (Source of data: Workers’ Compensation Insurance Rating Bureau WCIRB).  https://wcirbonline.org/wcirb/

Workers’ compensation medical costs for “indemnity” workers’ compensation claims (one involving an employee who loses time from work and requires payment of temporary or permanent disability) continues to increase.  As you would expect, costs of insurance claims from 2005-2009 have doubled the “combined ratio” results, as seen below (Source  WCIRB):

2005              2006             2007          2008           2009
$25,346        $29,584      $34,511    $39,475     $42,613

Summarizing details of over 557,000 claims from many different insurers, the California Workers’ Compensation Institute (CWCI) published a major study in March, 2011.  In two years, there was an 18.9% increase, specifically in the payments for medical treatment for workers’ compensation claims.  Alarmingly, there was an even higher 33.7% in the cost of prescription drugs and durable medical equipment. (Source CWCI No.11-03).

Employers do have options.  They can monitor and manage their worker’s compensation costs by getting involved:

  • Understand the worker’s compensation landscape
  • Understand the worker’s compensation regulations
  • Educate/inform employees about their rights
  • Protect the company and employees
  • Seek advice from an expert if they are unsure if they are compliant

Ask an expert to get you on a realistic course for dealing with workers’ compensation costs.

Don Dressler -  dondressler1@hotmail.com

Part III – It Matters Which Doctor Employers Use for Worker’s Compensation

May 2nd, 2011 by Don Dressler

One of the things that drives many employers crazy is a workers’ compensation claim which, from their perspective, is minor or perhaps not even an injury at all.   Still, the claim goes on and on and on.  Often, these cases start with a sprain or strain, and the “injured “worker obtains care from a medical provider who gives them a “medical release” indicating they are totally unable to work for weeks or even sometimes months.  Frequently, these medical providers are the result of a referral from an attorney hired by the injured worker to handle litigated workers’ compensation claims.

These instances where an employee is reported as unavailable for work are particularly frustrating because often the “best practices” of medical treatment for the type of injury is NOT extended rest, but moderate, supervised activity.  So, how can an employer deal with these situations that are completely out of their control?  The news isn’t all bad.

In a recent court decision, Scudder vs. Verizon California Inc. the CA Workers’ Compensation Appeals Board denied admissibility of medical reports, as well as payment, to two doctors who treated and evaluated the extent of injury and disability of a worker, as a result of a referral from the attorney for the injured worker.  These “lawyer referred” medical providers  where disregarded because the employer in this instance had implemented a Medical Provider Network, given the appropriate notices to employees and posted notices to that effect.

This case demonstrates the value of using a Medical Provider Network (MPN), a process under California workers’ compensation law which allows an employer to retain medical control of a workers’ compensation case for the life of the case.  Without using the MPN procedure, in almost all instances, an employer only has control of medical services for the first 30 days after injury.  After the 30 days, without an MPN, the injured worker may be treated by a physician of his or her own choice.

When a lawyer has chosen the doctor in a workers’ compensation case, and that doctor says an employee is “totally unable to work” even if it is on a temporary basis, it s very hard for the employer do stop the costs of a case, even if it strains credulity that the worker should be off work.

Employers do have options and can monitor and manage their worker’s compensation costs, while defining which medical professional treats their employees.  Our final blog deals with how employers can gain an advantage and take action.  For a copy of the complete article, call
Don Dressler at  (949) 533-3742.

Part II: Employers Can Control Workers’ Compensation Costs

April 20th, 2011 by Don Dressler

Our April 14th blog was a snapshot of the current scope of workers’ compensation – from the employers’ perspective. This article goes into specifics defining what a “combined loss ratio” is and how rising insurance premiums are significant to your business strategy. Insurance company loss ratio data compares insurer premium income to losses combined with costs of insurer expenses that fund insurance company operations.

Loss ratios are no longer inching up … they’re increasing at a very alarming rate. When the “combined ratio” is significantly over 100, insurers begin to experience financial stress. Ratios up to about 108 can be covered by investment income, but with current low interest rates, investment returns fall way short and drive the insurers to raise their rates.

The 2003-2007 “combined ratio” results in California Workers’ Compensation have dramatically risen. In fact, the increase went to 110 in 2008 and to 127 in 2009. And, 2010 is tracking to be higher when final results are reported.

Based on the trend, we predict that loss ratios will increase in 2010. Unfortunately, these elevated ratios necessitate higher premium rates from workers’ compensation insurers (for employers like you). (Source of data: Workers’ Compensation Insurance Rating Bureau WCIRB).

Workers’ compensation medical costs for “indemnity” workers’ compensation claims (one involving an employee who loses time from work and requires payment of temporary or permanent disability) continues to increase. As you would expect, costs of insurance claims from 2005-2009 have doubled the “combined ratio” results, as seen below (Source WCIRB):

2005
2006
2007
2008
2009
$25,346
$29,584
$34,511
$39,475
$42,613

Summarizing details of over 557,000 claims from many different insurers, the California Workers’ Compensation Institute (CWCI) published a major study in March, 2011. In two years, there was an 18.9% increase, specifically in the payments for medical treatment for workers’ compensation claims. Alarmingly, there was an even higher 33.7% in the cost of prescription drugs and durable medical equipment. (Source CWCI No.11-03).

Employers do have options. They can monitor and manage their worker’s compensation costs by getting involved:

  • Understand the worker’s compensation landscape
  • Understand the worker’s compensation regulations
  • Educate/inform employees about their rights
  • Protect the company and employees
  • Seek advice from an expert if they are unsure if they are compliant

Ask an expert to get you on a realistic course for dealing with workers’ compensation costs.

Don Dressler – dondressler1@hotmail.com

Don Dresslier Publishes New Book Entitled: YOUR COMPANY IIPP – How and Why You Write an Illness and Injury Prevention Plan

March 24th, 2011 by Don Dressler

IRVINE, CALIF., — MARCH 23, 2011 – Don Dressler, a national leader in human resources and risk management solutions, and architect of the www.CalOfficeSafety.com website, is pleased to announce the publication his new book – Your Company IIPP – How and Why You Write an Illness and Injury Prevention Plan, released today.

Dressler is an experienced labor and employment law attorney and former workers’ compensation insurance company president and publishes regular newsletters and conducts seminars defining the Calif. IIPP regulations and how they affect businesses here in Orange County.

Don Dressler is a nationally-recognized expert in workers’ compensation programs, self-insurance and captive programs, risk management financing, and a multitude of legal issues affecting business. For assistance in complying with California law related to sexual harassment, and in dealing with discrimination and similar legal issues, contact Don Dressler at (949) 553-3742.

“As the CEO of your company, a division supervisor of employees or a single employee clocking in for work, illness and injury prevention is YOUR job,” Dressler said. “Your Company IIPP: How an Why You Write an Illness and Injury Prevention Plan gives employers a starting place to either write their own IIPP plan or defines the information necessary from a professional to complete the job,” Dressler concluded.

Your Company IIPP: How an Why You Write an Illness and Injury Prevention Plan
is available as an e-book via LuLu.com; you may also order it on the Cal Office Safety website.

Cal/OSHA Looking for “Effective” Safety Plans

March 8th, 2011 by Don Dressler

I had an interesting discussion recently with a Cal/OSHA District Manager regarding what he expects from employers and their written safety plans, or Injury and Illness Prevention Plans, (IIPPs).

First, Cal/OSHA expects that every employee, when asked, should know that their company has an IIPP.

I’m not sure this is a realistic expectation, since even many employers don’t know these initials, and lack of an IIPP is the most common Cal/OSHA citation.  So, even if your company does have a written plan, if the employees aren’t aware of it, (or don’t say so to a Cal/OSHA inspector) you may be in for trouble.

Next, do you have records of hazard inspections on hand?  Part of the Cal/OSHA regulations requires inspections for safety hazards and keeping records.
Of course, of those inspections show any problems, you also need to indicate how the problems were corrected.

Safety training records also need to be maintained.

For more information, e-mail Don@smallbizhr.biz.  A FREE Small Biz HR Injury and Illness Prevention Plan Kit available upon request.

March Small Biz Conference in Irvine Covers: Health Reform, Tax Issues, Biz Funding and Safety

February 23rd, 2011 by Don Dressler

Save Money, Save Your Sanity Conference on March 17th – Learn from The Experts on These Important Business Issues:

Are you confused about how health care reform will affect your business, and how it will impact your bottom line?

Small Business Tax Issues

Get an update on the tax environment, including payroll tax holidays, allowable capital investment expenses, business tax incentives, IRS audits and state and local tax rates.Business Funding
Find tips on how to get small business financing and funding, new legislation affecting your small business and financing trends for 2011.

Commercial Banking Alternatives

Tips on how to get small business financing and funding, new legislation affecting your small business. Financing trends for 2011.

Safety Laws Affecting Employers

Cal/OSHA Compliance – It’s the Law. Learn how a safety plan and safety training can save you thousands of dollars.

To learn more click here to register now.